Cancellation/Refund Policy

Cancellation/Refund Policy

Thank you for shopping with Ayushmati Adivasi Hair Oil. We take great pride in delivering quality products and exceptional customer service. If, for any reason, you need to cancel your order or request a refund, please review our policy below.

Cancellation Policy:

  1. Order Cancellation: If you wish to cancel your order, please contact our customer support team as soon as possible. Orders can only be canceled before they are dispatched. Once an order is dispatched, it cannot be canceled.

Refund Policy:

  1. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of receiving the order. We may request photographic evidence of the issue before processing a refund or replacement.

  2. Incorrect Items: If you receive an item that is different from what you ordered, please contact us within 7 days of receiving the order. We will arrange for the correct item to be sent to you or process a refund, as per your preference.

  3. Unsatisfactory Results: If you are not satisfied with the results of our hair oil or other personal care products, please let us know. While individual results may vary, we're here to assist you and provide guidance on usage for the best results.

  4. Refund Process: Once your return/refund request is approved, we will initiate the refund process. Refunds will be issued through the original payment method used during the purchase.

Please note the following:

  • Return Shipping: If a return is required, we may provide you with return instructions and cover the return shipping costs in the case of damaged/defective items or incorrect items.

  • Refund Timelines: Refunds may take several business days to process, depending on your payment provider. You will receive an email notification once the refund has been initiated.

  • Non-Refundable Items: Certain items, like opened or used products, may not be eligible for a refund.

We are committed to ensuring your satisfaction and providing a smooth shopping experience. If you have any questions or concerns about our Cancellation/Refund Policy, please don't hesitate to contact our customer support team at [customer support email] or [customer support phone number].

Please visit our website ayushmatiadivashihairoil.co.in for more information about our products and services.

Thank you for choosing Ayushmati Adivasi Hair Oil for your personal care needs.

Sincerely, [ayushmatiadivashihairoil.co.in]